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Our location is in downtown Vancouver, at the intersection of Howe and Nelson Streets. It is an 8-minute walk from the Vancouver City Centre train station, and a 13-minute walk from the Yaletown-Roundhouse station. The following translink buses pass nearby: 4,14, 10, 16, 50, 2, 44.

Physical accessibility: The Nelson Square building, where our office is located, is wheel-chair accessible. We are located on the 6th floor, and we are accessible  by elevators or stairs. There is a separate elevator from the underground parking to the lobby, then four more  elevators in the lobby to take you to the 6th floor.. There is an automatic door openers on the parkade doors, at the entrance to the lobby on the farthest door to the right. We currently don’t have an automatic door opener on our office at 601, so please let us know ahead of time and we’ll ensure the door is open for you.

Security: The building has 24/7 security located at a desk in the front lobby. During office hours (9-5pm), there is usually a human at our  front desk in 601 to greet you and check you in for your appointment. The building elevators lock after 7pm and on weekends and can only be accessed by a fob key. If your in-person appointment is after 7pm or on a weekend, please check in with building security and notify them that you’re waiting for an appointment at Peak Resilience in 601. Your counsellor will come down to the lobby at your appointment time to bring you up to 601.

Washrooms: We have gendered washroom facilities as well as a universal wheelchair accessible washroom for any gender. When you come to office 601, you’ll see a picture frame on the far right of our reception desk. It displays a green sign that has our bathroom access codes on it… we highly recommend taking a picture of the codes, because when you head down the hall to the left and then right to access the bathrooms, you most likely will forget the code (we’ve learned from experience).

Furniture: There are various seating options including couches, chairs and stools in the waiting area and in the counselling offices. Pick what is comfortable for you!

Lighting: There are several lamps and natural lighting. We try to keep fluorescent lights off.

Scents: We are a low-scent office. This means that we try to respect one another by not using strong, artificial scents, and we ask that you try to do the same. We usually have some subtle essential oils bubbling in our diffusers to help create a sanctuary-like space to escape from the downtown hustle. If this is a barrier for you, please let us know.