Frequently Asked Questions

Questions are common.

If yours isn’t among the ones below, we still want to give you the answer. Call or email us any time with your specific query or concern.

At Peak Resilience, our Registered Clinical Counsellors and Social Workers support people with a wide range of challenges, including:

  • Anxiety and stress management

  • Depression and low mood

  • Relationship challenges (with partners, family, or friends)

  • Healing from trauma and PTSD

  • Grief and loss

  • Life transitions (career changes, parenthood, separation, or relocation)

  • Self-esteem and personal growth

  • Identity exploration and LGBTQIA2S+ affirming support

If you’re wondering whether counselling is right for you, reach out—we can help match you with a therapist who aligns with your needs and goals.

Speaking freely in a safe and truly non-judgemental atmosphere is designed to be therapeutic, and can enable you to face (and embrace) your truths.
 

Everyone’s experience is unique. But the main thing to know is that speaking with a counsellor is different from talking to a friend or family member, however close or trusted they may be. A qualified, professional therapist is uniquely able to provide different perspectives and the right tools to overcome the specific issues you’re facing. We support your mental health and wellbeing and try our best to provide an unbiased perspective, providing feedback on what we’ve gleaned through actively listening to our clients

By working with the right counsellor, you can expect to feel a sense of increased comfort and confidence with the process itself. As your ability to embrace the (sometimes uncomfortable) process grows, you become better able to explore your feelings, leading to the kind of clarity required to properly identify, address, and even solve problems as they arrive. Often our role is in reframing things so that what our clients already know to be the answer can become clear to them.

Many clients identify an increase in self awareness, self esteem, and positive coping strategies after engaging in the counselling process.

Yes. We offer secure video and phone sessions for clients across British Columbia and beyond, in addition to in-person appointments at our beautiful Downtown Vancouver office. Many clients appreciate the flexibility of virtual therapy.

Finding the right fit is important. We encourage you to take a look at our counsellor bio pages fill out our referral form so we can learn more about your needs and connect you with a counsellor. We’ll consider your preferences around identity, approach, and availability.

Yes. Our team practices from an intersectional, anti-oppressive lens, ensuring that individuals from all identities and lived experiences feel seen, heard, and supported. Many of our clinicians are experienced in working with LGBTQIA2S+ clients, BIPOC communities, and those navigating systemic barriers.

Peak Resilience counsellors use evidence-based therapy models, tailoring their approach to each individual.

Our counsellors a variety of approaches tailored to your unique situation, including:

  • Cognitive Behavioural Therapy (CBT)

  • Eye Movement Desensitization and Reprocessing (EMDR)

  • Somatic and mindfulness-based therapies

  • Narrative and strengths-based counselling

While everyone is unique, all of the counsellors at Peak Resilience use therapy models that are evidence-based and speak to the strengths of each individual client.

We all practice from an intersectional feminist lens no matter what model of therapy we are using. We focus on empowerment and insights as opposed to prescriptions and advice-giving. We’re on a constant quest to understand how different forces of oppression affect your mental health, relationships, career or school functioning and general wellbeing. We treat from a holistic perspective, which means we discuss your mental and emotional health, as well as your social life, spiritual life, and physical health. While we’re not physical health practitioners, we’re happy to make appropriate referrals when helpful.

We focus on collaborative, client-centered therapy, meaning you and your therapist work together to set goals and decide what feels most supportive.

If you’re more interested in our specific models of therapy we utilize, please see our bios to learn more, or reach out directly.

Our individual sessions with Registered Clinical Counsellors and Registered Social Workers start at $174/50 minutes. We also have Practicum Counsellors who offer $35/50 minute individual sessions (these are not covered by insurance in most cases).

Many extended health benefits plans in British Columbia cover sessions with Registered Clinical Counsellors (RCCs) and Registered Social Workers (RSWs). We can direct bill to many major insurance providers whenever possible, making it easier for you to access care. We recommend checking with your plan as well as our Direct Billing Document for specific coverage details or contacting us for assistance.

Yes, we are pleased to offer counselling services to funded clients.

Here are a list of supplemental funding programs that we currently work with: 

Don’t see your funding program listed here? Give us a call to find out if we can work with your funding program. 

Counsellors need to be registered with the funding agencies in order to provide care. If your preferred counsellor is not already registered, our admin team can help them get registered. You can start counselling prior to your counsellor being registered. 

Not sure if you qualify for funding? Check out the prerequisites listed on the funding program web pages listed above. Still not sure? Give our admin team a call at 604-682-PEAK (7325). 

Important: Funding often only covers a portion of the counselling services fee. This means that clients are expected to ‘top up’ to the full amount. The client is responsible for determining how they will pay for the non-funded portion of their counselling sessions. If benefits are available, these can often be used to ‘top up.’

If you don’t qualify for funding or counselling seems out of reach, please check out these lower cost options. Working with a practicum counsellor is always a great option too – give us a call to schedule an appointment. 

You can book online through our booking site or call/email us at 604-682-7325/ admin@peak-resilience.com. If you’re unsure where to start, our administrative team is happy to answer your questions and help you find the right therapist.

A comfortable, no-pressure conversation about whatever’s weighing you down. And, if you’re not sure exactly what that is, it’s our job to ask the right questions.
 

When you arrive at Peak Resilience, you’ll be offered tea or water and a comfy seat. In our first session, we’ll start by reviewing the informed consent form, which outlines the counsellor’s background, what counselling is, and confidentiality. This conversation is meant to be a collaborative one so that we can begin to tailor our therapeutic approach to you. We know that one of the most reliable predictors of a successful therapy experience is a strong therapeutic relationship between client and counsellor.

Some people like to come in and talk freely without much interruption from their therapist. Others may feel intimidated by this format and prefer more structure or direction. What your session looks like is up to you.

Your first counselling session is an opportunity to:

  • Get to know your therapist

  • Share what’s bringing you in (as much or as little as you’re comfortable with)

  • Ask questions about the process

  • Start identifying your goals for therapy

You don’t need to prepare anything in advance—your therapist will guide you gently through the conversation.

There’s no magic number, every person and situation is unique and will be approached with that in mind.
 
Depending on the issues you’re tackling, the number of sessions will vary. The frequency and amount of sessions is determined in collaboration between you and your counsellor. That said, clients who are dealing with a more acute issue or crisis often come regularly for less than 10 sessions before choosing to continue less frequent appointments to maintain their mental health and wellbeing. This is a highly personalized journey, and your counsellor will work with you to come up with a plan tailored to your specific goals, needs, and resources.
We help people shed harmful beliefs that have become the pervasive byproducts of our patriarchal, capitalist, colonialist society.

We’re constantly striving to better understand the depth and breadth of the impact that systemic oppression has on an individual level as well a societal one. The oppressive forces that could be affecting your mental health, relationships, level of functioning, and general wellbeing are myriad, and include sexismracismhomophobiatransphobiaableismfat-phobiaclassism (among so many others). Our practice supports people through an intentionally intersectional feminist lens to ensure we’re sensitive to these forces while working to dismantle their effects.

While we are actively anti-oppression, we recognize many of our team members benefit from one or more of the unjust systems at play within our society. It’s an uncomfortable truth, but one we are committed to understanding and unravelling in order to elevate diversity, fight for social justice, and strive for equality. We know this will be a lifelong process for us. And, like with all marathons, we know it will be challenging, but we’re up for it and in it for the long haul.

At Peak Resilience, we’re more than just a counselling clinic. We’re a community of clinicians dedicated to helping you feel empowered, supported, and understood. Whether you’re seeking healing, growth, or clarity, we’re here to walk alongside you.

Relationship challenges can definitely be addressed in individual therapy, but relationship counselling is when all involved attend the session.

Most people seek relationship counselling to address conflict management, communication, quality of connection, trust issues, or a specific damaging event such as infidelity or betrayal. Some people seek this kind of counselling as a way to maintain a healthy partnership, or in order to preempt unforeseen issues down the road – not because there is something they’re identified as needing to be addressed. Relationship counselling is applicable for relationships between romantic partners, family members, friends, or colleagues.

Initially, the process for relationship or family counselling differs slightly from a one-on-one session. In these cases, we spend the first few sessions identifying areas you’d like to improve in your relationship together. During this, we’ll all align on each other’s boundaries and establish “ground rules” for our sessions to ensure that discussion continues in a respectful, supportive environment.

And, while all of our counsellors are happy to work with you individually to explore issues in your relationships, only certain therapists work with more than one person in a session. Also, if ever you’d like to attend counselling with more than one other person, (eg. multiple family members, or multiple partners) please contact us before booking your appointment so we can ensure the counsellor(s) of your choice meet your needs.

By operating through an intersectional feminist lens, Peak Resilience acknowledges that everyone can be held back by limitations falsely outlined and reinforced by our society.
 

At Peak Resilience, we help people deprogram themselves – to shed the harmful beliefs that are the byproducts of our patriarchal, capitalist, colonialist society. For men, these limiting beliefs could be around what masculinity is, leading them to internalize the idea that they have to look and act tough, and not talk about their feelings. Women can feel that their primary role is to care for others, often above or even instead of themselves. These scenarios are fairly limitless, and are often compounded for members of targeted populations such as the BIPOC LGBTQ2S+ communities.

Though the terms “counselling”, “therapy”, and “psychotherapy” are often used interchangeably, there are some key differences.

Many people are confused when discussing the differences between the designations. “Counselling”, “therapy”, and “psychotherapy” are all terms that refer to talking through your issues or concerns with a trained professional using various models of therapy.

In British Columbia, a Registered Clinical Counsellor must meet the requirements of the British Columbia Association of Clinical Counsellors (BCACC). Registered Clinical Counsellors help people understand and solve problems affecting their quality of life. They must have a Master’s Degree in counselling psychology or equivalent and meet many other stringent requirements for continuing competency and ethical conduct. All Registered Clinical Counsellors are unique in their mode of therapy, so it’s important you determine which one will best suit your needs and fit with your personality. Please see the Scope of Practice on the BCACC website to learn how RCC’s practice. The cost of therapy with a Registered Clinical Counsellor can range from $110-$180 per session. Many extended health care plans cover some or all of these fees.

In British Columbia, a Registered Social Worker (RSW) must meet the requirements of the British Columbia College of Social Workers. Registered Social Workers also help people understand and solve problems affecting their quality of life with clinical counselling and other tools. Registered Social Workers must have a university degree, either a Bachelor of Social Work or a Masters of Social Work. Both are considered a RSW. The cost of therapy with a Registered Social Work is similar to a Registered Clinical Counsellor. 

Registered Psychologists are licensed through the College of Psychologists of British Columbia and must have a PhD. They administer psychological tests, diagnose mental health disorders, and perform psychotherapy. The cost of seeing a Psychologist ranges from $150-$220 per session. Some extended health care plans cover this cost.

Psychiatrists are medical doctors that specialize in Psychiatry after graduating with their MD. In addition to performing psychotherapy similar to Registered Psychologists and Registered Clinical Counsellors, Psychiatrists often prescribe medications to help their clients control mental health symptoms. Referral to a psychiatrist can be obtained by your family physician. If you don’t have a family physician, here is a list of physicians accepting new patients. Seeing a psychiatrist is usually covered under MSP.

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